Privacy Policy

Privacy Policy

Introduction

At http://therapy-for-phobias.denvermentalhealthcare.com, we prioritize your privacy and are committed to protecting your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of data in adherence to various international privacy laws, ensuring your rights and security at all times.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site, as they operate under their own privacy statements.

Processing Activities

This policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you register and use our applications, access our online services, or participate as an authorized user, we collect and process your personal data to deliver personalized experiences.

  2. Website Visits: Every time you visit our websites linked to this policy, our servers automatically record certain information, such as your IP address, browser type, device characteristics, and the pages you access.

  3. Communications: We may reach out to you via various channels, including email, phone, or text messages (SMS), for newsletters, promotional offers, or service updates. You can manage your communication preferences through our unsubscribe mechanism.

Personal Data Collection

We collect several categories of personal data, which include:

  • Account Information: Details related to your user account creation and maintenance, such as username, email address, and password hashes.
  • Payment Information: Data needed for secure transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, banking details, and payment histories (encrypted and stored securely).
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile devices when using our apps.
  • Location Data: Geographic coordinates captured when you interact with our location-based services.
  • Feedback and Reviews: Opinions, comments, and ratings provided by users to enhance our services.
  • Social Media Information: Publicly available data from social media platforms when you choose to connect your accounts for seamless experiences.
  • Product Information: Details about the products or services that interest or engage you on our platform.

We gather this data through direct user input, automated tracking technologies (like cookies and device fingerprints), and information provided by third parties who partner with us.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to improve your experience and analyze our services’ performance. These technologies fall into three main categories:

  1. Strictly Necessary: Essential for navigating our sites, ensuring basic functionalities, and providing security.
  2. Preferences: Remembering user preferences and settings to enhance your experience.
  3. Analytics: Collecting aggregated data to understand how users interact with our site, allowing us to improve content and performance.

Users have control over non-essential cookies through our built-in Cookie Manager, enabling them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your data from our systems.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption: We use encryption protocols to secure data in transit and at rest.
  • Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Restricting access to your data only to authorized personnel and systems.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data where there are no valid grounds for retaining it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of rights related to your data.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update or modify this policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review these updates periodically.

Contact Information

For any questions regarding this policy, data privacy, or to exercise your rights, please contact us:

We appreciate your trust in us, and we are committed to upholding the highest standards of data protection.